Chapter 4

Chapter 4

Administrative Professionals: Hiring The Best With Video Interviews

Great administrative professionals keep your company running smoothly. Whether you're hiring an administrative assistant, a human resource manager, or a labor relations specialist, you need to ensure your company finds the best person. These professionals keep your office running, your executives on schedule, and the wheels of your hiring process turning.

Yet many companies overlook these necessary positions in their quest to hire the best people. If your organization is dropping the ball on hiring great administrative professionals, you might soon find yourself left in the dust. From entry-level administrative support to human resources hiring superstars, these are the employees that keep your organization running at full speed.

So how do you use the video interview to make sure you never miss out on connecting with the best administrative professionals? Before diving into the utility of the video interview, let's first take a look at the issues you might face in hiring candidates with the right office skills.

Finding The Right Administrative Professionals, From The Personal Assistant to The Human Resources Superstar

Hiring the right admins isn't always easy. Let’s take a look at the state of the administrative assistant position to understand why you shouldn't short-shift hiring these important positions:

  • Administrative assistant positions are expected to grow by 12 percent between now and 2020, according to the Bureau of Labor Statistics. This is on par for the overall growth in hiring trends expected across all industries.
  • Human resources and labor relations jobs, in contrast, are expected to grow by as much as 21 percent between now and 2020. This is far greater than the expected industry average, meaning there will be plenty of HR positions your company will need to fill with talented workers.
  • Thanks to the economy, administrative professionals are taking on more responsibility. According to a survey by the International Association of Administrative Professionals (IAAP), 52 percent of admins are playing personal assistant to three or more managers or executives. They're also being asked to learn more tech skills and take on more responsibility in the workplace.

As you can see, hiring a great personal assistant, human resources worker, or labor relations professional can be the difference between success and failure for your organization, especially as they take on increasing responsibilities in the workplace. So how can the video interview help?

The Video Interview: Helping Companies Hire The Best Administrative Support

So how can the video interview help companies find the best people? Here are just a few ways video interviewing is helping organizations find candidates with the best office skills.

Connect Personally With The Best

One of the biggest mistakes companies make when looking for administrative professionals, whether it's a personal assistant or a labor relations professional being hired, is to skimp on the video interview process.

Especially when it comes to entry-level personal assistant jobs, companies wrongly think finding the right person is less essential. When it comes to these administrative support positions, however, finding someone who will fit into the company culture can be the difference between costly employee overturn or a smoothly running office.

You cannot ignore the importance of hiring someone with the right personality for the job. A good administrative assistant will fit into your company culture with ease, but more importantly their personality will mesh with the executives or managers they are assisting. If you skimp on the interview process, you might just find yourself with a skilled candidate your executives just do not enjoy working with. You need to find both top-notch skills and a great personality when it comes to hiring the right personal assistant.

The video interview can help in this search by connecting you faster and more personally with great administrative assistant candidates, all without wasting too much time talking to the wrong people. Thanks to the one-way video interview, companies can watch prospective administrative professionals answer written questions on video.

This way, only the candidates with the right personality and skills make it to the next round of the interviewing process. This allows executives and managers to waste less of their time and only connect with the best candidates.

Find Tech Skills

As mentioned in the IAAP survey, administrative professionals are now expected to be more tech-savvy than ever. This is especially true when it comes to those in the administrative fields of human resources and labor relations. To find the best candidates, HR professionals are increasingly looking to technical avenues from video interviews to social media recruiting.

The video interview can help you easily see which of your candidates have the right tech skills for our increasingly digital world. Candidates who can integrate a video resume into their social media profiles, for instance, are probably more tech-savvy than those sending in the same old email attachments. And those candidates who don’t bother to stage the backgrounds in their video interview show they're not thinking with the digital stage in mind.

Finding the right administrative support isn't always easy, whether you're looking for a top-notch administrative assistant or an HR superstar. Utilizing the video interview can help you connect more personally and assess skills more easily, leading to the best hires possible.

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